How HBO's The Pitt is a master class in platform engineering

Platform and DevOps teams know the pain but rarely have a shared way to name it. This session uses an unlikely lens, HBO's The Pitt, to make the diagnosis precise. Sam introduces the four production systems every engineering org runs, whether it meant to or not. They are artisanal, hero-based, bureaucratic, and platform-based. He maps the show onto the model as a bureaucratic system propped up by heroes, then draws it back to your pipeline. The waiting room is your backlog, the only answer on offer is "work harder", and the senior who rides in to rescue the shift is shadow ops by another name. Finally, Sam shows what actually fixes it. Treating the platform as a product and building the golden paths that get your best people off the roof.