Enabling self-service on enterprise platforms at scale: A tale of platform engineering

Platform engineering at Mars provides end-to-end cloud and platform services. The data platform was developed to meet the multidimensional needs of different businesses, including their drive for autonomy, while maintaining enterprise standards at scale. Widespread adoption was achieved not through mandate but through organic growth and the adoption of a product mindset to deliver capabilities based on customer requirements.

A critical focus is enabling self-service through the platform engineering toolkit and the lens of "context not control" by building context into the platform via technical guardrails so the business can self-serve from global frameworks. Coupled with transparent federated governance structures, platform engineering can unlock business solution velocity while ensuring security and scalability.