Yej Fakiyesi is the Director of Platform Product Management at Fiserv, where she leads
the strategic transformation of internal technology services into cohesive, product-driven
platforms. Her work is central to the evolution of Fiserv’s Internal Developer Platform
(IDP), which aims to streamline developer onboarding, improve cross-team
interoperability, and drive measurable productivity outcomes. Yej brings a strong focus
on aligning platform capabilities with business outcomes -
championing customer-
centricity, integrated product practices, and operational excellence. Under her
leadership, platform engineering has shifted from reactive service delivery to a
proactive, value-based model that empowers teams and drives measurable impact.