Jayasree Natarajan is a Senior Principal Engineer and Director of Site Reliability Engineering with 19+ years of global experience across the US and India. At UnitedHealth Group, she leads global SRE for mission-critical platforms, driving SLOs, observability, automation, and reliability governance. Previously at Optum, she improved uptime by 30%, reduced MTTR by 50%, and delivered $6M+ in cloud savings.