Jayasree Natarajan is a senior principal engineer and director of site reliability engineering with more than 19 years of global experience across the United States and India. At UnitedHealth Group, she leads global site reliability engineering for mission-critical platforms, driving service level objectives, observability, automation, and reliability governance. Previously at Optum, she improved uptime by 30%, reduced mean time to resolution by 50%, and delivered more than $6 million in cloud savings.