Many engineering platform projects are discarded after initial funding due to poor alignment with business outcomes or an overemphasis on complex tools. In this session, the speakers will reflect on their experience helping an infrastructure team reduce frustration, enhance their ability to work on improvements, and minimize dependencies by adopting a customer-focused, iterative approach. Rather than relying on Kubernetes or large platform orchestrators, the team focused on delivering incremental value, using small changes and constant feedback. By emphasizing the right mindset - prioritizing outcomes and adapting the solution as needed - the team was able to deliver a proof of concept (PoC) that demonstrated how effective change can occur when the focus is on learning and customer-centric goals. The speakers will share insights on how a small team of four individuals successfully implemented changes that benefited both the team and the organization, emphasizing the importance of iterating and not getting lost in technical details. This session will offer practical strategies for fostering a culture of continuous improvement and value delivery.