One key way to measure the success of any product is adoption. There is no point creating an internal platform if your users don’t end up using it. In this talk I’ll cover the importance of adoption, some principles to apply to your product, and several techniques to use under each principle. Finally I'll dive deeper into the usage of dedicated modernization squads and outline two case studies from my previous companies: Slack and REA Group.
Why is building observability platform (still) so hard?
Principal Engineer, Grafana Labs
Unleash the power of technical empathy
Sr. Software Architect, Trimble
Working with a QAOps approach: Enhancing quality and efficiency in platform engineering
QA Engineer, Banca AideXa