The rise of cloud services, managed services, and SaaS has led to an increasing reliance on external providers to manage critical aspects of IT operations. While tools like developer platforms, dev tools, and AI-assisted IDEs have become integral to modern workflows, they often obscure the underlying complexity, leaving organizations with limited visibility and control. This dependency can create risks, such as unexpected license changes (e.g., Terraform), acquisitions (e.g., Broadcom), or security breaches (e.g., Okta). In this talk, Tim Banks will explore the dangers of outsourcing operational knowledge to third parties and the impact it can have on organizational resilience. He will share real-life examples of these challenges and highlight the strategic advantages of repatriating operational knowledge, empowering organizations to become more self-reliant, resilient, and competitive.